Privacy Policy

At Organic Universe, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

1. What Information We Collect
Personal Info: Name, email, phone number, shipping address

Payment Info: We never store your full card or UPI data — payments are processed securely via Razorpay/Stripe (or your provider)

Device Info: IP address, browser type, time zone, and how you interact with our site

2. How We Use Your Data
To fulfill your orders and deliver products

To send order confirmations, shipping updates, or respond to support requests

To improve our website performance and user experience

To send marketing emails (only if you opt in)

3. Sharing of Your Information
We do not sell your data.
We may share limited info with:

Delivery partners (to fulfill your orders)

Secure payment gateways (for transaction processing)

Legal authorities if required under Indian law

4. Your Rights
You can:

Request to view, update, or delete your data

Opt out of marketing at any time using the unsubscribe link

5. Cookies Policy
We use cookies to:

Understand browsing behavior

Improve load times and user experience

Show relevant content

You can adjust cookie settings in your browser.

6. Contact Us
If you have any concerns about your data privacy, contact us at:
📧 privacy@organicuniverse.in